Rent Finder UX Case Study

RentFinder — Simplifying Property Rentals

TimelineMay – June 2023
My RoleUI/UX Designer
IndustryReal Estate
RentFinder app cover
Overview

Searching for a new home to rent can be a challenging and time-consuming process, but worry no more! RentFinder, the premium home rent app designed specifically for Bangladesh, is here to revolutionize the way you find your dream rental property.

Whether you're a student, a young professional, or a family looking for a cozy abode, RentFinder simplifies the entire rental journey.

View on Behance

Design Process

During each phase of the design process, I focus on the users and their needs in user-centered design (UCD). I use a variety of design and research techniques to make products that are highly usable and accessible for users during the design process.

01

Research

  • Comprehensive user research and competitor analysis conducted from the very beginning.
02

UX Design

  • Developed a UX that prioritizes simplicity, ensuring users can quickly grasp the system.
03

Visual Design

  • A captivating UI with interactive colors and icons designed to attract users.
04

Prototype & Testing

  • Upon completing the design phase, a prototype was developed to evaluate performance.

Research & Flows

Interviews with renters across Dhaka surfaced the same complaint: listing photos rarely matched reality, and there was no way to trust a property before visiting in person.

MK

Mahin Karim

27 · Software Engineer · Primary persona
Goals

Find a verified, well-connected apartment near work without wasting weekends on site visits.

Frustrations

Listings often had outdated photos, hidden fees, or landlords who were slow to respond.

"I don't want to fall in love with a photo that isn't even the real apartment."

01 Trust gap

  • Listings weren't verified, so photos and descriptions often didn't match reality.
  • No visible history of past tenants or landlord responsiveness.

02 Search friction

  • Filtering by commute time, budget, and amenities together wasn't possible.
  • Saved searches and favorites didn't persist across sessions.

Visual Design & UI

The UI favors large, honest photography, clear pricing up front, and a map-first layout so location and commute are obvious before anything else.

Key Takeaways

01
Verification builds trust faster than polish

A simple "verified listing" badge, backed by real inspection, reduced drop-off far more than visual refinements did.

02
Combine filters, don't stack them

Letting users filter by commute time, budget, and amenities in one pass cut search sessions down noticeably.